Resources:
Links | Organizations | Articles | Books
Links
ComputorEdge - http://www.computoredge.com/
Your Online Computer and Internet Resource
Organizations
ACM/SIGCHI (San Diego chapter) - http://groups.yahoo.com/group/sandchi/
San Diego CHI (Computer-Human Interaction) and San Diego UPA (Usability Professionals Association) are concerned with human factors, ergonomics, usability, hardware design, software design, Web design, and general ease of use.
ACM/SIGGRAPH (San Diego chapter) - http://san-diego.siggraph.org/
The San Diego local chapter of the ACM Special Interest Group on Computer Graphics objectives include the promotion of an increased knowledge of and greater interest in the educational, artistic, and scientific aspects and applications of modern computing in computer graphics within the San Diego area.
AIGA (San Diego chapter) - http://www.sandiego.aiga.org/
The San Diego local chapter of the American Institute for Graphic Arts is committed to furthering excellence in design as a broadly-defined discipline, strategic tool for business and cultural force.
American Marketing Association (San Diego chapter)- http://sandiego.marketingpower.com/
The San Diego local chapter of the American Marketing Association is an international professional organization for people involved in the practice, study and teaching of marketing.
HFES (San Diego chapter) - http://www.sdhfes.org
The San Diego local chapter of the Human Factors and Ergonomic Society’s mission is to promote the discovery and exchange of knowledge concerning the characteristics of human beings that are applicable to the design of systems and devices of all kinds.
IAI - http://iainstitute.org/
The Information Architecture Institute is a nonprofit volunteer organization dedicated to advancing and promoting information architecture.
IxDA - http://www.ixda.org/
The Interaction Design Association is committed to serving the needs of the international interaction design community.
SDSIC - http://www.sdsic.com
The San Diego Software Industry Council exists to foster and support the entrepreneurial spirit within the software and IT industry in San Diego, by providing an organized forum for the exchange of ideas, sharing of resources, and promotion of industry goals.
STC (San Diego chapter) - http://www.stc-sd.org/
The San Diego local chapter of the Society for Technical Communication is an individual membership organization dedicated to advancing the arts and sciences of technical communication.
UX.NET - http://www.uxnet.org/
The User Experience Network is dedicated to exploring opportunities for cooperative and collaboration among UX-related organizations and individuals.
Articles
“Making computer-based products and services more usable increases Customer satisfaction and productivity, leads to Customer trust and loyalty, decreases cost, and increases profitability. Because the first 10% of the design process can determine 90% of a product's cost and performance, usability keeps the product aligned with company goals.”
How Can I Show That Usability Engineering Saves Money? Usability.gov,
http://www.usability.gov/basics/#saves_money
Nielsen, Jakob (2001, January 2). Usability Metrics. Useit.com: The Alertbox. Retrieved December 3, 2002, from http://www.useit.com/alertbox/20010121.html
Serco Usability Services (2001). Justifying user-centered design: Calculating cost benefits. Cost-effective user-centered design.
http://www.usabilitynet.org/trump/
Rhodes, John (2001, October 24). A business case for usability. WebWord.com. http://www.webword.com/moving/businesscase.html
Black, Jane (2002, December 4). Usability is next to profitability. Business Week [Electronic version]. Retrieved December 9, 2002, from http://www.businessweek.com/technology/content/dec2002/tc2002124_2181.html
Books
Aaker, David A. Building Strong Brands, The Free Press, 1996.
Bias, Randolph G. and Deborah J. Mayhew. Cost-Justifying Usability. Academic Press, 1994.
Cooper, Alan. About Face: The Essentials of User Interface Design. Foster City: IDG Books, 1995.
Cooper, A. and P. Saffo. The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How To Restore the Sanity. Carmel: Sams, 1999.
Donoghue, K. Built for Use: Driving Profitability Through the User Experience. New York: McGraw Hill, 2002.
Garrett, J. J. The Elements of User Experience Indianapolis: New Riders, 2002.
Hackos, J. T. and J. C. Redish. User and Task Analysis for Interface Design. New York: Wiley, 1998.
Krug, S. Don't Make Me Think, A Common Sense Approach to Web Usability. Indianapolis: Que Publishing, 2000.
Kuniavsky, M. Observing the user experience: A practitioner's guide to user research. San Francisco: Morgan Kaufmann, 2003.
Mayhew, Deborah J. The Usability Engineering Lifecycle. San Francisco: Morgan Kaufmann, 1999.
Nielsen, Jakob. Usability Engineering. Boston: Academic Press, 1993.
Norman, Donald A. The Design of Everyday Things. New York: Currency/Doubleday, 1990.
Raskin, Jef. The Humane Interface. Boston: Addison-Wesley, 2000.
Rosenfeld, L. and P. Morville. Information Architecture. 2d ed. O'Reilly, 2002.
Rubin, J. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. New York: Wiley NY, 1994.
Tufte, Edward. The Visual Display of Quantitative Information. Graphics Press, 1983.
Vredenburg, K, S. Isensee, and C. Righi. User-Centered Design: An Integrated Approach. Upper Saddle River: Prentice Hall, 2002.
Weir, George R.S. and James L. Alty. Human-Computer Interaction and Complex Systems. Academic Press, 1991.